Privacy Policy
Privacy Policy
Effective Date: 23/01/2025
At Homenarry (“we,” “our,” or “us”), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website, [www.homenarry.com] (“Site”), or use our services. It also explains your rights and how we comply with e-commerce and advertising regulations.
By accessing or using our Site, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
We collect different types of information to provide and improve our services:
A. Personal Information
This includes:
Contact Details: Name, email address, phone number, billing, and shipping address.
Payment Information: Details required for transactions, such as credit/debit card details, UPI IDs, and other payment methods.
B. Non-Personal Information
Collected automatically when you interact with our Site:
Device Data: IP address, browser type, operating system, and device type.
Usage Data: Pages viewed, time spent, clickstream data, and navigation history.
C. Transactional Data
Purchase history and order details.
Payment processing details (stored securely by third-party gateways).
D. Advertising and Analytics Data
We collect data through:
Cookies and Pixels: For tracking user activity and ad targeting.
Ad Networks: Data related to ad interaction (via Google Ads, Meta, etc.).
E. Communication Data
Queries, feedback, or complaints submitted via email, chat, or forms.
2. How We Use Your Information
We process your information for the following purposes:
A. Order Fulfillment
To confirm, process, and deliver orders.
To manage returns, refunds, and customer service.
B. Payment Processing
To securely process transactions through payment gateways like Razorpay, PayPal, etc.
To prevent fraudulent transactions or unauthorized access.
C. Advertising and Marketing
To run targeted ad campaigns on platforms like Google, Facebook, Instagram, and others.
To personalize marketing content and recommend products based on your preferences.
D. Website Analytics
To understand user behavior and improve website functionality using tools like Google Analytics and Meta Pixel.
E. Legal Compliance
To comply with tax regulations, legal obligations, or law enforcement requests.
3. Sharing of Information
Your data is shared only when necessary and in accordance with this Privacy Policy:
A. Third-Party Service Providers
We work with third parties to provide our services:
Payment Gateways: Razorpay, PayPal, Stripe, etc., for processing payments.
Delivery Partners: Shipping companies to deliver your orders.
Ad Networks: Google Ads, Meta (Facebook/Instagram), etc., for ad targeting.
B. Legal Requirements
We may disclose your information to:
Comply with legal obligations, law enforcement, or government authorities.
Prevent fraudulent or illegal activities.
C. Business Transfers
In the event of a merger, acquisition, or sale, your data may be transferred to the new entity.
4. Your Rights
Depending on your location, you have the following rights regarding your personal data:
A. Access and Correction
Request access to your data.
Correct or update inaccurate information.
B. Data Portability
Request your data in a portable format (where applicable).
C. Opt-Out Options
Opt-out of personalized ads via ad platforms like Google and Meta.
Unsubscribe from marketing emails or SMS.
D. Data Deletion
Request deletion of your personal data, subject to legal retention requirements.
To exercise your rights, contact us at support@homenarry.com.
5. Advertising and Tracking Technologies
We use various advertising and tracking tools to enhance your experience:
A. Google Ads and Meta
Google Ads: Tracks user activity to display relevant ads. For more, visit the Google Privacy Policy.
Meta Pixel: Helps track user interactions for targeted ads on Facebook and Instagram.
B. Cookies
We use cookies to:
Personalize user experience.
Track website performance and ad campaigns.
You can manage cookies through your browser settings. Disabling cookies may limit functionality.
6. Data Retention
We retain your information for as long as necessary to:
Provide our services.
Comply with legal requirements (e.g., tax and regulatory laws).
Payment information is securely stored by our payment gateway providers and not retained by us.
7. Security Measures
We implement industry-standard practices to safeguard your data:
Encryption: All sensitive data is encrypted during transmission.
Access Controls: Restricted access to personal data.
Regular Audits: Periodic security assessments to ensure data protection.
Despite our efforts, no system is 100% secure. By using our Site, you acknowledge this risk.
8. Cookies Policy
Cookies help us improve user experience and serve targeted ads.
Types of Cookies We Use
- Essential Cookies: Required for core functionality.
- Performance Cookies: Analyze site usage.
- Advertising Cookies: Provide personalized ads via Google Ads and Meta.
Managing Cookies: Adjust your browser settings to block or delete cookies.—
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be notified on this page with the updated effective date.
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10. Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
Email: support@homenarry.com
Phone: 9990443551
Address: Kh.No.2930, Mansarovar Park, Lal Kuan, Ghaziabad (UP),(201001)
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Compliance with Applicable Laws
Homenarry complies with:
The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (India).
General Data Protection Regulation (GDPR) for EU users.
California Consumer Privacy Act (CCPA) for California users.By using our Site, you consent to this Privacy Policy.